Privacy policy

Last Updated: September 2026
 
Vibez Juice & Vegan Cafe (“Vibez,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, placing an online order, contacting us, or interacting with our services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
 

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:
 
  • Identity & Contact: Name, email address, telephone number, and delivery address.
  • Transactions & Billing: Billing information, order history, and payment-related details.
  • Communications: Customer service messages and inquiries.
  • Technical Data: Website usage details, device and browser information, IP address, cookies, and similar technologies.
We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, improve our website, or meet applicable legal and business requirements.
 

2. Payment Information

Online payments may be processed by third-party payment processors.
 
  • Storage: Vibez Juice & Vegan Cafe does not directly store complete credit or debit card information on its own servers when payment processing is handled by a third-party provider.
  • Terms: Payment information is strictly subject to the applicable provider’s privacy and security practices.

 

3. How We Use Your Information

We may use personal information to:
 
  • Process, fulfill, and deliver orders.
  • Contact you regarding your order or respond to customer service requests.
  • Process payments and provide order confirmations or receipts.
  • Improve our website, services, and maintain website security.
  • Communicate promotions (when permitted) and prevent fraud or misuse.
  • Comply with legal obligations.

 

4. Third-Party Service Providers

We may partner with third-party services for functions such as:
 
  • Online ordering and delivery
  • Payment processing
  • Website hosting and analytics
  • Email communication and marketing
  • Customer support
These providers process your information according to their own privacy policies and applicable agreements.
 

5. Cookies

Our website uses cookies and similar technologies to:
 
  • Keep the website functioning and maintain shopping carts.
  • Remember your preferences.
  • Understand website traffic and improve performance.
  • Support marketing or analytics where applicable.
Please see our Cookies Policy for more information.
 

6. Information Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.
 

7. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information to us, please contact us immediately.
 

8. Your Choices

You may contact us regarding your personal information or to request assistance with:
 
  • Updating or correcting inaccurate information.
  • Managing marketing communications.
  • General privacy questions.
Note: Some information may need to be retained when required for legitimate business, accounting, legal, security, or regulatory purposes.
 

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
 

10. Contact Us

For any privacy-related questions, you can reach us at: