TERMS & CONDITIONS

Last Updated: September 2026
Welcome to the website of Vibez Juice & Vegan Cafe. By accessing or using our website and online ordering services, you agree to comply with and be bound by these Terms & Conditions.
 

1. Online Orders

  • Customer Responsibility: Customers are entirely responsible for reviewing their orders, quantities, and selections before completing the checkout process.
  • Processing: Once an order is submitted, we begin processing it as soon as reasonably possible to ensure freshness.

 

2. Product Availability

  • Menu Changes: All menu items are subject to availability. We reserve the right to modify, substitute, or discontinue items without notice when necessary.
  • Unavailability: If an ordered item becomes unavailable, we will contact you to offer an appropriate substitution, store credit, refund, or cancellation of that item.

 

3. Pricing & Fees

  • Price Changes: Prices displayed on the website are subject to change at any time without notice.
  • Checkout Breakdown: Applicable taxes, delivery fees, service charges, or any other additional costs will be clearly displayed before you finalize your payment.

 

4. Delivery Services

  • Availability: Delivery availability depends on geographic location, operating hours, active delivery capacity, and external factors.
  • Time Estimates: Estimated delivery times are purely indicators and may fluctuate due to traffic, weather conditions, high order volume, or other circumstances outside our reasonable control.

 

5. Customer Information & Accuracy

Customers must provide fully accurate and complete details at checkout, including:
 
  • Full name
  • Valid phone number & email address
  • Precise delivery address
  • Specific order instructions
Vibez Juice & Vegan Cafe is not responsible for any delivery failures, delays, or issues caused by inaccurate information supplied by the customer.
 

6. Payments

  • Methods: Orders must be paid in full through the authorized payment methods available at checkout.
  • Confirmation: Orders are not considered confirmed or queued for preparation until payment authorization has been successfully completed.

 

7. Website Content & Errors

We make every reasonable effort to keep website information accurate and current. However, photographs, descriptions, menu availability, prices, and other promotional information may occasionally contain typographical errors or require updates.
 

8. Intellectual Property

The Vibez Juice & Vegan Cafe name, logo, branding, photographs, graphics, website layout, and all original text materials are protected by applicable intellectual property laws. They may not be copied, reproduced, modified, or used commercially without our express written authorization.
 

9. Prohibited Conduct

You strictly agree not to use our website or services to:
  • Commit fraud or misrepresent your identity.
  • Interfere with, disrupt, or breach website security.
  • Attempt unauthorized access to our servers or customer databases.
  • Upload or distribute malicious software, viruses, or harmful code.
  • Abuse, manipulate, or exploit our online ordering system.

 

10. Third-Party Services

Our website integrates third-party services to handle payment processing, delivery logistics, analytics, maps, and online ordering functionality. These external services operate under their own separate terms and privacy policies.
 

11. Amendments to These Terms

We reserve the right to update these Terms & Conditions periodically. Any changes will be posted directly on this page with a revised “Last Updated” date. Your continued use of the platform constitutes acceptance of the updated terms.
 

12. Contact Information

If you have any questions regarding these Terms, please contact us at: